We know shipping cost is a concern for customers outside 48 states and international buyers. The best way to calculate costs is to add the desired items to your cart and use our shipping calculator on the cart page. Once you add your location the shipping costs will be populated for you.
- We do not calculate shipping rates. The rates we offer are pulled directly from the carrier.
- If we find a better rate once for the shipping method chosen after we pack and weigh your order, we will refund the difference by the end of the business day.
- Duties and fees may be imposed by the customs service of your country. We do not determine these fees or gain financially from these them.
International buyers may be charged for duties and fees by the customs agencies of the respective country. Nurture Soap does not impose these fees and does not gain financially from these fees. USPS in general charges duties and fees less often than UPS, although we cannot guarantee you will not be charged duties and fees by any courier.
Note: UPS Worldwide Services includes duties and fees to Canada under the following conditions: Free for up to five classification lines into Canada. Charges may apply for more complex customs clearance procedures. Please buy accordingly to avoid duties and fees with UPS Worldwide shipping options.
Services included are UPS Express® Early, UPS Worldwide Express Plus™, UPS Worldwide Express™, UPS Worldwide Express Freight™, UPS Worldwide Express Saver®, UPS Worldwide Expedited™, UPS Express, UPS Express Saver®, UPS Expedited® and UPS 3 Day Select®.
USPS does not allow signature confirmation for international mail. We recommend using DHL or UPS for international shipments requiring signature confirmation.
USPS First Class mail is the least expensive method to ship packages. Packages under 4 pounds may ship via First Class mail. However, once the package reaches our regional distribution center it will not be tracked until it reaches the destination country, and this can take weeks. You may see something like this in your tracking information: "Your item departed our USPS facility in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER on July 8, 2019 at 2:27 pm. The item is currently in transit to the destination." This happens when the package has left the customs distribution center and has not yet entered your country. This process can take up to 6 weeks. Also, First Class mail is not insured and if it is lost cannot be recuperated. Therefore we cannot replace these types of packages.
We do not recommend using First Class mail as the method of shipment for international shipments. Preferred methods of shipment are USPS Priority mail or Priority Mail Express, DHL Express, or our several UPS worldwide shipment options.
We ship to every country in the world. Nurture Soap cannot be held responsible for lost packages or packages seized by customs. It is the buyer's responsibility to be aware of the specific import restrictions for their country.
Payments of duties and taxes for international shipments are the responsibility of the buyer. If you do not pickup your package for any reason and it is returned to Nurture Soap we will refund you after deducting the return shipping charges.