Can your micas, lakes, dyes, etc. be used in bath bombs?
YES! We do not test or sell them for this purpose, but many people use them with great success. It is up to the consumer to ensure the colors are safe for the intended use. You may see the color regulations here. Polysorbate 80 must be added to your mix when using micas and lakes to emulsify the powder into your oils and prevent a powder ring around the tub.
Are micas natural?
There are naturally mined micas and synthetic micas. The naturally mined micas in their raw state are natural, but the pigments made to give them their bright colors are made in a lab. This means that they are NOT NATURAL. Synthetic micas are lab created to more bright and have superior clarity compared to naturally mined micas. Synthetic micas are also a great option when concerned about ethical sourcing of the material. Our Crystal Mica Collection and Mineral Glitters are all amazing synthetic micas.
Are your micas eye safe, lip safe, ok to use in body butter, etc?
For the most part, yes. Almost all our micas are eye safe as long as they are cosmetic grade and do not state 'for soap only' in the listing. Green and blue soap stable micas for the most part are not lip safe, because the ultramarine and chromium green oxide are not approved lip safe colors. You can read about approved use of colors here.
You have the option for signed delivery at checkout. Please choose this option if you would like to sign for your package upon delivery. Nurture Soap will not be held responsible for any lost or misdelivered items if this option is not chosen. Why? Carriers will not honor insurance claims on packages marked as delivered. Rather than raise our shipping rates to cover this expense, we give the customer the option of signed delivery. If you don't receive your package and the signed delivery option is chosen, we will replace your package immediately and file a claim with the carrier.
I didn't receive my package
We will replace the package immediately if the signed delivery option was chosen at checkout. If not, here are the steps that should be followed to find your package:
Customer service may say that the shipper must file a claim, but packages marked as delivered aren't honored in the claims process. Ask them to open a case on your missing package. In some cases USPS will not allow a case to filed.
If you feel your package has been stolen, you may file a police report on the missing package.
Unfortunately UPS and USPS will not accept claims on packages marked as delivered, even if the package was insured. If the package has been marked as delivered, the carrier has (in their eyes) fulfilled their end of the bargain. This is also true in the case of the sender. We as the sender will not recoup any money by re-sending the order. This is why choosing the signed delivery option is strongly encouraged.